Aegean Airlines is currently seeking for a Sales Cloud Coordinator.
“Sales Cloud” is a recently implemented software which enables the sales organization to plan, execute and follow up all sales activities through one tool across the organization.
This position brings along the following responsibilities:
System administration
- Maintenance of user set up and access levels
- Coordinate and troubleshoot among involved internal departments and Oracle at times of system development or data delivery failure
- Define structural change requirements based on sales input. Scope and implement in cooperation with Oracle
- Implement changes on Aegean’s Sales Cloud environment
Sales coordination
- Participate in business process definition. Document business process and keep them up-to-date at all times
- Ongoing support in implementation, training and enhancement of business process
- Drive to improve the team efficiency by sharing knowledge, analyze existing work flows, providing feedback about best practices, tools, functionalities etc.
- Promotion of new technical developments among the user community
- Point of contact to report system failures and drive resolution process under guidance of Aegean’s product owner
- Helpdesk for functional and process issues reported from the sales organization
- Drive initiatives that improve the overall product quality and utilization
Απαιτούμενα Προσόντα :
Candidates should have the following personal requirements:
- Very high level of ownership & initiative
- Accurate reporting, analytical skills and high level of numerical ability
- Ability to influence and gain cooperative relationships with wide range of audiences ranging from executives to technical specialists
- Able to communicate very well both technically and functionally under pressure
- Decisive, organized and proactive approach
- Team orientation
And the following educational requirements and work experience:
- Minimum 1 year of Sales experience in the Tourism industry
- Bachelor degree
- Fluent English written and spoken
- Experience in business analysis / CRM platforms will be considered an asset
- Advanced MS excel skills
Applications shall contain CV and a letter of motivation in English language quoting reference number SCC_10.15 and are to be submitted till Sunday 25th of October 2015.
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