Aegean Airlines is currently seeking for a Sales Cloud Coordinator.

“Sales Cloud” is a recently implemented software which enables the sales organization to plan, execute and follow up all sales activities through one tool across the organization.

This position brings along the following responsibilities:

System administration

• Maintenance of user set up and access levels
• Coordinate and troubleshoot among involved internal departments and Oracle at times of system development or data delivery failure
• Define structural change requirements based on sales input. Scope and implement in cooperation with Oracle
• Implement changes on Aegean’s Sales Cloud environment

Sales coordination

• Participate in business process definition. Document business process and keep them up-to-date at all times
• Ongoing support in implementation, training and enhancement of business process
• Drive to improve the team efficiency by sharing knowledge, analyze existing work flows, providing feedback about best practices, tools, functionalities etc.
• Promotion of new technical developments among the user community
• Point of contact to report system failures and drive resolution process under guidance of  Aegean’s product owner
• Helpdesk for functional and process issues reported from the sales organization
• Drive initiatives that improve the overall product quality and utilization

Απαιτούμενα Προσόντα :

Candidates should have the following personal requirements:

• Very high level of ownership & initiative
• Accurate reporting, analytical skills and high level of numerical ability
• Ability to influence and gain cooperative relationships with wide range of audiences ranging from executives to technical specialists
• Able to communicate very well both technically and functionally under pressure
• Decisive, organized and proactive approach
• Team orientation

And the following educational requirements and work experience:

• Minimum 1 year of Sales experience in the Tourism industry
• Bachelor degree
• Fluent English written and spoken
• Experience in business analysis / CRM platforms will be considered an asset
• Advanced MS excel skills

Applications shall contain CV and a letter of motivation in English language quoting reference number SCC_10.15 and are to be submitted till Sunday 25^th of October 2015.

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