JUNIOR POSITIONS

Telephone Betting Operator (f/m), London
On behalf of a betting company based in London, UK we are looking for a Telephone Betting Operator who has good organizational skills and smart working methods.
Responsibilities:
–    Manage & support customer’s requirements outside of bet placement
–    Support and understand customer requirements and resolve any customer problems
–    Support telephone betting specific duties and mail marketing campaigns
–    Report any identified system faults and / or customer feedback as appropriate
–    Create strong relationships with company’s customers, advising on all telephone betting products

The Candidates Profile:
–    Excellent verbal, written and typing communication skills in English, plus two more European languages
–    A good level of education (‘A’ Level standard)
–    Knowledge of gambling and gaming markets
–    1 – 2 years of professional experience in betting – gaming sector
–    Advanced knowledge of MS Office and Internet applications
–    Able to work under time pressure and flexible hours

Application process:
–    Detailed CV in English stating exactly duties responsibilities of every stated professional experience
–    2-3 lines description of your thesis
–    A recent photo
–    Language Certificates
–    Scanned copies of degrees
–    Reference letters, if available

Please send all the requested documents via e-mail to sevi.malisiova@grecruitment.com

Bilingual Greek and Swedish Customer Support Specialist (f/m), Malta
On behalf of a betting company based in Malta we are looking for a Bilingual Greek and Swedish Customer Support Specialist with excellent communication skills.

Responsibilities:
–    Provide  & support customers with the best solution to their problems
–    Recognize when problems must be escalated to second line support
–    Be responsible for answering phone, email and chat queries from customers on daily basis
–    Help to create a development plan to enable growth within the company

The Candidates Profile:
–    Excellent verbal, written and typing communication skills in Greek and Swedish
–    A good level of education (‘A’ Level standard)
–    1 – 2 years of professional experience in customer service
–    Excellent communication skills
–    Advanced knowledge of MS Office and Internet applications
–    Able to work under time pressure and flexible hours

Application process:
–    Detailed CV in English stating exactly duties responsibilities of every stated professional experience
–    2-3 lines description of your thesis
–    A recent photo
–    Language Certificates
–    Scanned copies of degrees
–    Reference letters, if available

Please send all the requested documents via e-mail to sevi.malisiova@grecruitment.com